• Call Us : 519.650.2777
  • Mon - Fri : 8 am - 5 pm
  • Sat - Sun : Closed

Administrative Team

Our front desk staff is friendly and committed to providing you with a caring and supportive environment during your stay at TCC. Besides assisting you with the scheduling of your appointments, they can provide answers to any questions you may have and will also ensure that you have the appropriate preparation instructions for your procedure(s).

Dawn, Medical Office Assistant, Team Lead
Dawn, Medical Office Assistant, Team Lead

Dawn has been at Tri-City Colonoscopy Clinic since 2014, a year after she graduated from the Medical Office Assistant program at triOS College. Her friendly smile will be one of the first you see during your visit to TCC, and her outgoing and lighthearted nature will immediately put you at ease. Dawn looks forward to meeting you and is eager to welcome you to TCC. 

Abbey, Medical Office Assistant
Abbey, Medical Office Assistant

Abbey attended Mohawk College to earn her Medical Office Administration diploma, and graduated from the program in 2017. She proceeded to begin her career in a dental office setting before joining the team at Tri-City Colonoscopy Clinic in February 2019. Abbey is eager to meet you and is pleased to assist in providing your healthcare during your visit to TCC. 


Cristina, Medical Office Assistant
Cristina, Medical Office Assistant

After completing the Medical Office Administration program at CDI College in 2004, Cristina gathered 13 years of medical office administration experience before joining the Tri-City Colonoscopy Clinic team in March 2019. Her easy smile and warm personality will make you feel comfortable from the moment you walk in the door. Cristina is proud to play a part in your healthcare and she is delighted to welcome you to TCC.



I just wanted to thank the team for a very efficient colonoscopy process this morning. From the positive greeting when I arrived, to Becky who interviewed me, to Patricia who was the nurse in the recovery room, to the team in the OR (Dr. Flamand, Robin, and Dr. Easo), the process was professional, caring and highly efficient. Your team is very good about putting people at ease. I (almost!) look forward to seeing the clinic again in 5... Read More

I came in nervous and was put to ease and made to feel comfortable by all the staff. A caring environment that was appreciated.  Read More

Thank you very much for for the excellent care I received during my recent appointment for a colonoscopy/endoscopy. Following the procedure I was able to walk out unassisted and didn't feel nauseated.... I really appreciate your care, concern, expertise, and attention to detail! Thank you! Read More

Thank you for making my first experience with colonoscopy as comfortable as possible! Your whole team is warm, caring and professional and they very effectively alleviated my anxiety and embarrassment. I highly recommend your clinic because of the clean and welcoming atmosphere and the wonderful care that I received. Read More

I was very impressed with the ambiance of the clinic – certainly not cold and foreboding like I thought, but warm and receptive, just like your staff members. Everyone was pleasant and obviously considerate of what I was about to endure.
Your clinic is a very important addition to our outreach health care system. Keep up the great work you do!
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Having a colonoscopy done by your clinic was very well organized and efficient. I am recommending to my friends and family that coming to your clinic is a positive experience all around. Read More

Just a short note of thanks for making an unpleasant and scary medical procedure comforting and seemingly pleasant under the circumstances. Read More

I just wanted to thank Dr. Flamand and all the staff who assisted in my recent colonoscopy. They made my visit so pleasant and comforting. Read More

Thank you so much for your professionalism and care that you gave me at my appointment last week! Read More

This brief note is to thank you and your staff for the very thorough and professional treatment offered to me during the entire colonoscopy process. You and your team do good work! Read More

I found that your clinic was very well managed. The whole procedure was efficient and uncomplicated. Thank you so much for the professional and gentle treatment. Read More

Top notch professional staff. I was walked thru everything right up to the point of falling asleep. I woke up wondering if I had even had the scope done, I didn't remember a thing after being sent off for a nap. I can't forget to mention the nice nurse that was in the room and the receptionist. I not once encountered anyone less then nice and I am so glad. Really eases my fears for any future procedures. I appreciated that the doctor came in... Read More

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